Privacy Policy of Emirates E-Shop Hub

This Privacy Policy explains how Emirates E-Shop Hub collects, uses, discloses, and protects your information when you visit or make a purchase from our online store.

1. Introduction and Company Information

Welcome to Emirates E-Shop Hub. We are committed to respecting your privacy and protecting your personal information. This policy outlines our practices regarding data collection and usage.

2. Data Collection and Processing

We collect personal data that you voluntarily provide to us when registering on the site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the site or otherwise contacting us.

3. Purpose of Data Processing

• To facilitate account creation and logon process
• To send you marketing and promotional communications
• To fulfill and manage your orders

4. Legal Basis for Processing

Your data is processed based on your consent, the necessity to perform a contract with you, compliance with legal obligations, protection of vital interests, or for tasks carried out in the public interest or exercise of official authority vested in us.

5. Data Sharing and Third Parties

Your information may be shared with third-party vendors who perform services for us or on our behalf such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

6. Data Transfer to Third Countries

If we transfer your personal data outside the UAE, we will ensure it is protected by appropriate safeguards such as standard contractual clauses approved by a competent authority.

7. Storage Duration

Your data is retained only for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

8. User Rights

• The right to access – You can request copies of your personal data.
• The right to rectification – You can request correction of any inaccurate information.
• The right to erasure – You can request deletion of your personal data under certain conditions.

9. Withdrawal of Consent

You have the right to withdraw consent where consent is required for processing your personal information at any time by contacting us using the details provided below.

10. Right to Complain

If you believe we are unlawfully processing your personal data, you have the right to complain to a competent supervisory authority.

11. Data Security

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, alteration or disclosure.

12. Contact Information

13. Changes to Privacy Policy

This privacy policy may be updated from time to time for any reason. We will notify you of any changes by posting the new privacy policy on this page.